Refund Policy
Hookslides sells credits — a digital good delivered to your account instantly after purchase. A concise summary; adapt before any serious launch.
Failed generations are free. If a generation fails or is blocked, the credits are automatically returned to your balance — you’re only charged for images actually delivered.
Unused credits. If you bought a pack by mistake and haven’t used any of its credits, contact us within 14 days of purchase for a full refund.
Spent credits. Credits already used to generate images are non-refundable, since the generation cost has been incurred.
To request a refund, email contact@vynse.dev with the email you purchased with.